What We Do

WHY US

  • Loyalty is our priority!
  • We make your expectations our mission. Good communication, fresh creativity and flexibility are our goals!
  • We know how to excel at handling VIP services, with attention to managing every request and an understanding of last-minute changes and the importance of follow-through.
  • Our knowledge of all destinations throughout Italy, including the yet undiscovered, is unsurpassed.
  • Strong negotiation power with all our suppliers such as hotels, restaurants, venues, entertainment etc. ensures we deliver greater value.
  • “NO” as a first answer is NOT part of our behaviors. If we don’t know the answer, we check and do our best to answer “YES”!
  • Our proposals are all tailor-made and not based on pre-determined packages. Everything is designed to meet your specific needs and ideas are easily modified according to the clients’ desires.
  • We recommend the unique program elements and professional support staff that ensure your satisfaction. It’s our guarantee to you — personally!
  • We pride ourselves in offering a first class responsibility & liability insurance, providing comprehensive top level cover: for our guests’ complete peace of mind.

HOW WE BRING YOUR VISION TO LIFE

Managing the Details

Evaluate and compare hotels, venue options and activities to ensure they fit the group’s demographic profile, the size of the audience and the customer’s expectations. We find the right situations for our customers and provide the tools to measure the success of the events we support.

Customize the experience with the theme, the message and the program elements that reinforce a client’s vision and values. We create vehicles for customers to communicate their vision, support their goals and reinforce their mission.

Support branding by incorporating company logos, corporate colors and program-related themes into special events, décor elements, entertainment options, activities, communication pieces and program signage.

Recommend the details that ensure menus fit the moment, are properly sized and paired with wines that complement. Our goal is to eliminate redundancies in menu options throughout a program and to work with hotel food and beverage staff and restaurants to provide the variety, quality and timing our customers expect.

Create events that engage participants in a personal way through unique welcome receptions, team-building activities, competitive tours and cooking classes, and program elements that create interaction with the every-day people of Italy.

Deliver great performances from some of Italy’s best entertainers. We provide access to entertainment that fits the group’s personality, the venue and the objectives and budgets of our customers — and we manage contracts and rider requirements to our customer’s advantage.

Showcase Italy’s best new locations, unique program elements and fresh creative twists on traditional experiences. We take our customers where the public can’t go and create events that few will ever experience.

Protect client interests by ensuring confidentiality, reviewing potential corporate conflicts, being aware of competition and providing information security. We are an extension of our customer’s team and operate as if we are one.

Managing the Logistics

Plan for success with every group movement by with well-considered timing, proper support staff planning, a commitment to deliver an extraordinary service, and with special attention paid to the issues of safety, comfort and financial considerations.

 

Live inside the details with precise timetables for every event and all activities to ensure a final product that will be memorable for all the right reasons. Constant and consistent communication with our customers and our partners is key to the successful execution of events that become lifetime memories.

 

Execute the plan and proactively manage arrivals and departures, cancellations and additions, transportation and staffing resources, financial issues and service levels.

 

Expect the unexpected and plan for it, whether it’s to avoid street closings, construction sites, weather related complications, legal conflicts or an issue of safety for any guest on any program. We stay prepared.

 

Manage service levels with our vendors and partners to ensure communication is being achieved and that every person who touches the program is knowledgeable and trained to deliver what’s expected. Every service we provide, from floral to décor, entertainment to venue rental, we stand behind our promise to deliver success.

 

Deliver constancy & quality by holding our partners to the highest standards and legal standing. Insurance, licenses, safety training, dress codes and procedures are all under out watchful eye.

 

Financially responsible & responsive is what we are. Our relationships are strong, and they allow us to negotiate for the services required, the timing, the delivery and the costs to our customer’s benefit. After each program we audit vendor invoices to ensure quotes were held to and all information provided is accurate and complete.